Terms of service

This agreement

These terms are between you and Yahya Amsddar (Furx), an individual based in Morocco, who makes and runs Furxel. They cover the Furxel app's online features: your account, the social features, progress, the Vault and paid plans. Installing and running the app itself is covered by the licence agreement, and what happens to your data by the privacy policy.

By creating an account or buying a plan, you agree to these terms. If you do not, you can still use Furxel signed out.

Your account

You must be at least 13 years old, and old enough in your country to agree to these terms yourself or with a parent's permission.
One account is for one person. Do not share it, sell it, or sign in to someone else's.
Keep your password to yourself. If you sign in with Google or Discord, keeping that account safe keeps this one safe.
Your username and display name must not pretend to be someone else, including Furxel staff.
You can delete your account at any time from the Account page in the app. It is closed at once and deleted 30 days later, and you can restore it until then by signing in.

Playing fair

XP, levels, streaks and the leaderboards only mean something if everyone earns them the same way. So do not:

Fake play: idle a game, run a program that pretends to be one, or edit what Furxel records, to earn XP, Marks or a place on a board.
Use a bug to get something you would not otherwise have. Report it instead.
Call Furxel's servers or services other than through the app, or try to reach anyone else's data.
Harass, threaten or spam other players, in messages or anywhere else Furxel shows what you write.

Progress earned unfairly can be removed, and an account that keeps doing it can be suspended or closed.

What you post

Your username, display name, bio, profile picture and banner are shown to other players, and your messages to the people you send them to. They stay yours. You give Furxel permission to store them and to show them where the app shows them, for as long as they are on your account.

Do not post anything illegal, sexual, hateful, or that belongs to someone else without their permission. Content that breaks these rules can be removed, and the account suspended. Any player can be reported from their profile, and reports are read by a person. Copyright complaints follow the copyright policy.

Progress, Marks and the Vault

XP, levels, achievements and Marks are part of Furxel. They have no cash value, cannot be sold or transferred to another account, and cannot be exchanged for money.
Furxel may change how much a thing is worth, rebalance how XP and Marks are earned, or retire an item, to keep the game fair. A retired item you paid Marks for is refunded in Marks.
Vault purchases are final. Marks spent there are not refunded, and the item cannot be returned or exchanged.

Paid plans

Furxel offers Supporter (US$2.99 a month or US$29.99 a year) and Plus (US$6.99 a month or US$69.99 a year). Paying never makes you stronger: every plan earns the same XP and Marks for the same play.
Lemon Squeezy sells the plans as the merchant of record: it is the seller on your receipt, it takes the payment and handles tax, and your purchase is also under its terms. The price you see at checkout, including tax, is the price you pay.
A subscription renews automatically each month or year until you cancel it. Cancel at any time with Manage subscription on the Plan tab; your plan then runs to the end of the period you paid for, and is not charged again.
If a price changes, you are told before it applies to your next renewal, and you can cancel before then.
The free trial gives 14 days of Plus's features, once per account, starting when you press to start it. It asks for no payment and ends by itself.
Gifts are bought for another player or as a code. A code is redeemed once, by anyone, and a gift redeemed while you already have that plan or a better one waits and starts when it ends. A gift bought by an account without two-factor sign-in waits three days before it can start.
Some plans give Marks or rewards on the Circuit's paid lane. If that plan is refunded, those are taken back as far as your balance allows, never below zero. Anything you earned by playing is never touched.

Refunds

Your first payment for a subscription is refunded if you ask within 14 days of it.
A renewal is refunded at Furxel's discretion. Write and say why.
A gift is refunded while it has not been redeemed.
A refund ends what it paid for at once and cancels the subscription.
After repeated refunds, an account cannot buy again for a while.
This does not take away any right to a refund that the law where you live gives you.

To ask, write to [email protected] from the email address on your account.

Stores and other services

Furxel finds and launches games you own on other stores. It is not affiliated with any of them, your games and your accounts there are under their terms, and Furxel cannot sell, refund or restore a game. Steam data and cover art come from other services and are shown as they are given, and they may stop being available.

Ending

You can stop at any time by deleting your account. If a subscription is still running, cancel it first.
Furxel can suspend or close an account that breaks these terms. Unless the reason is serious or the law prevents it, you are told why.
If Furxel's online features ever shut down, you are told at least 30 days ahead, subscriptions stop renewing, and the app keeps working on your PC for everything that does not need an account.

No warranty

Furxel is provided as is. It is built carefully, but it may have bugs, its online features may be unavailable at times, and features may change. Features marked beta, such as the Save Vault, are still being tested: keep your own copies of anything you cannot afford to lose.

Liability

As far as the law allows, Furxel is not liable for indirect or consequential losses, or for lost data, and its total liability to you is limited to what you paid Furxel in the 12 months before the claim. Nothing here limits liability that cannot be limited by law, or takes away your rights as a consumer.

Changes

If these terms change in a way that matters, you are told in the app before the change takes effect. If you keep using your account after that, the new terms apply; if you do not agree, you can delete it.

Law and disputes

These terms are governed by the law of Morocco, and its courts hear any dispute, unless the law where you live gives you the right to bring it there. Please write first: most problems are solved by an email.

Contact

[email protected]